1. Introduction

Welcome to SEEK GSP Academy, a digital learning platform under the SEEK Group Support Psychotherapy (SEEK GSP) Initiative, dedicated to providing evidence-based mental health education and training across Africa and beyond.

Your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites, register for training, or participate in any SEEK GSP Academy program.

By accessing our platform, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of our services.

2. Who We Are

SEEK GSP Academy operates as part of the SEEK Group Support Psychotherapy Initiative, founded by Prof. Etheldreda Nakimuli-Mpungu.
Our goal is to promote mental health education through culturally sensitive, research-driven training programs.
We are committed to protecting your data with integrity, transparency, and accountability.

3. Information We Collect

We collect personal and non-personal information to improve your learning experience and ensure accurate certification.

a. Personal Information

When you register or interact with our platform, we may collect:

• Full name

• Email address

• Contact number

• Country and institution

• Course enrollment details

• Payment information (when applicable)

b. Non-Personal Information

We may also collect:

• Browser type and device information

• IP address and location data

• Pages visited and duration of visit

• Cookies and usage analytics

c. Sensitive Information

If required for training validation or research purposes, you may voluntarily provide health-related or professional background information. Such data is handled with strict confidentiality and anonymized before analysis.

4. How We Use Your Information

We use your information only for legitimate educational, operational, and communication purposes, including:

• Managing your account and course enrollments

• Processing payments and certifications

• Sending important updates, reminders, and announcements

• Providing technical and learner support

• Conducting internal research to improve content and outcomes

• Ensuring compliance with institutional and legal obligations

We do not sell, rent, or trade your personal information to any third parties.

5. Legal Basis for Processing Data

We process your data under the following lawful bases:

• Consent: You have given consent for one or more specific purposes.

• Contractual Necessity: Processing is necessary for the fulfillment of our training or service agreement.

• Legitimate Interest: To maintain and improve our educational platform and learning experience.

• Legal Obligation: To comply with national or international data protection and reporting standards.

6. Information Sharing and Disclosure

Your information may be shared only in limited and controlled circumstances:

• With certified instructors and training supervisors for course management and mentorship.

• With payment processors or platform providers to complete secure transactions.

• When required by law, court order, or regulatory authority.

All third parties handling data on our behalf are bound by strict confidentiality and data protection agreements.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, including certification, reporting, and compliance requirements.
After that period, data is securely deleted or anonymized for research and statistical analysis.

8. Cookies and Tracking Technologies

We use cookies and related technologies to:

• Improve user experience and navigation

• Remember login preferences and progress

• Analyze platform usage for performance improvements

You can manage or delete cookies through your browser settings. However, disabling cookies may limit some functionalities of the site.

Learn more in our [Cookies Policy →].

9. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration.

These include:

• SSL encryption for all web communications

• Restricted access to sensitive records

• Regular system updates and backups

• Multi-factor authentication for administrative access

Despite these safeguards, no system is entirely risk-free, and we encourage users to protect their login credentials at all times.

10. Your Rights

Under applicable data protection laws, you have the right to:

• Access and review your personal data

• Correct or update inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent for specific uses

• Object to processing for marketing or analytics

• Request a copy of your data in a portable format

Requests can be made via email at support@seek-gspacademy.org, and we will respond within 30 working days.

11. Children’s Privacy

Our courses are intended for adult learners (18 years and above).
We do not knowingly collect or process data from minors.
If we become aware that a child’s information has been provided, we will delete it immediately.

12. International Data Transfers

As SEEK GSP Academy operates across multiple African countries, your information may be transferred and processed in different jurisdictions.
We ensure that all such transfers comply with applicable international data protection standards.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect technological, legal, or operational changes.
Revised versions will be posted on this page with the updated effective date.
We encourage you to review this policy regularly.